Are you tired of the lack of money, time or job satisfaction? Is your front desk trained in practice building? Call 1-888-446-2203 for more information or email below. We offer affordable fees with an extended support system. Read what others are saying on my testimonial page. Thanks for stopping by.
Suzanne Robinson is a practice trainer, an accounts receivable expert, front office systems specialist and certified life coach helping dentists and staff alike to live and practice with honor.
Integrity, truth, compassion, steadfastness, patience, enthusiasm, loyalty are just a few of the values necessary for a successful team and practice. Life coaching with over 25 years of dental experience as an assistant and then an administrator does make a difference. Moving professional and personal lives forward using proven practice developement systems as well as assisting the team to challenge themselves towards excellence with coaching techniques is a winning combination.
"Take time to grow as an individual. You don't have the time not to." Zig Ziglar
A staff member that is holding the practice back and you and your staff are frustrated, or a team that is unbalanced and their is chaos behind the scenes or worse in front of patients, or the leadership in your practice needs tweaking, or your staff needs training on your existing systems with role playing, life coaching and/or one on one training, or you need the wisdom of an experienced dental administrator/office manager to mentor your office manager. A few good conversations, ideas and resources may be all your practice needs. Why pay for expensive programs when a shift in perspective, a few coaching tools may be all you need.
Not every dentist can afford thousands of dollars after investing in their practice. I hear from many dentists that are 1-5 years in their practice that are concerned they will lose their practice. They are frustrated and scared their dreams are slipping away because of many practice issues that usually are easily solved with a shift in perspective, tweaking systems, assistance in staff management, determination and persistance. It is having someone with the skill set to talk with and bring out the best in their staff and themselves for an affordable fee. That is why I started with the coaching/consulting calls. To get the dentists who are in this catagory moving forward quickly with minimal investment.
I empower dentists and staff to have the courage to work through the blocks that keep them from being the hero in their own lives.
I assist staff members in truly working as a team by building a team from the inside out. As a certified life coach and dental administrator for over 20 years, I have married these two skills to create a skill set that moves people forward faster, practices forward faster and assist the team as a whole to be the best they can be. It starts a stream of desire for self exploration, self improvement and personal success that will never run dry.
Testimonial:" Sue kindled a new sense of "teamwork" among our staff, focusing on stimulating their personal and professional growth. Her positive attitude was contagious, motivating us all to move forward, leaving negative thinking and bad habits behind. Her ability to work on the "front lines" with the staff during normal office hours was superb. I would highly recommend her for your office, and look forward to her return." Douglas Bowman DDS, MS Fremont , Ohio December/2007 Testimonial Received-Went back 2/08---Active on Going Client
Testimonial: "One and a half years ago, I acquired an existing dental practice that was in a state of decline. Sue has been a valuable advisor during the practice's revitalization. First, she has been a terrific sounding board for me. Sue helped me identify and prioritize goals for practice growth. She strived to keep me on track and out of procrastination mode by setting time frames for these goals. Sue has provided easy, low cost marketing ideas that brought new patients into the practice and kept new patients interested in us. Through her Life Coach skills, I am developing as a leader who can guide myself and staff toward achieving goals, while keeping the focus on work/family balance. Thanks Sue!"
Jan Williams D.D.S.--Ohio-February/2008 testimonial received-started in October 2007-Active On going Client
In my in office trainings I also work with staff members who are finding it difficult to perform the tasks given. This creates frustration for the doctor, staff and the staff member/s who is the focus of the frustration. Does this person/s have what it takes? I believe they do. Sometimes the team has become a temporary train wreck (toxic) that can be turned around to a highly functioning non toxic team but it takes hard work and determination. If one or more team member has lost their sense of purpose or have not discovered it, that can breed apathy, boredom etc... Resulting in loss of production, enthusiasm and could potentially be steering the practice into bankruptcy.
Each training is customized to your specific office's needs and requests.
We will train your front desk staff how to dramatically improve their patient communications both on and off the phone. After our training which delineates effective front desk phone dialogue techniques and involves staff role playing, your front desk staff will be better equipped to increase appointment commitments and decrease no shows. They will also be more practiced at receiving new and returning patients in a way that enhances the overall patient experience in your office.
The practical goal setting and action plan of my programs get results. Some aspects include but not limited to:
* Scripts and phone response for speaking with prospective new patients, * Collecting on overdue accounts, * Working with patients on comprehensive treatment plans and financial arrangements.
Affordable consulting/coaching only $400.00. That's it, $400.00. Call me for a free brainstorming session and see if my services are what you need. Read my testimonials. My 4 phone consulting/coaching calls are only $400.00 for the Doctor.
The whole team 4 consulting/coaching calls is $800.00.
A follow up call 30 days later at no charge is included with both proposals. I stay available via email for six months.
Call me, anytime. Leave me a number where you can be reached and what time is best for you. Drop me an email by scrolling down and use the contact box. I wish you much success and happiness.
Please take a moment and drop us an email below. We will respond promptly.
We look forward to moving your practice forward.
"The Money Doctors collected over $75,000.00 for me in just 6 weeks. Our total collections at the end of last year and 2005 were over 100%". She also increased my production by 36% in 2003 and every year is a record breaking year. Plus I have taken more time off then I ever did. She also set up and trained my staff on The Money Doctors patient first financial systems so my practice will stay on track. Suzanne's top priority was the overall success of my practice. Her expertise brought us proper human resource procedures, efficient productive front office systems, patient management systems, financial systems and team communications. Her loyalty to my success and dedication to collecting my overdue accounts was almost unbelievable at first. Sue really does care about my success. I highly recommend her without reservation. She has been a part of my practice since 2003.My investment in hiring Sue as my practice consultant has never been a disappointment. She is moving me in the direction of early retirement. Your staff will be motivated to challenge themselves to achieve greatness. She has trained my front and back office how to talk with patients regarding treatment needs and financing. She supports our belief that the patient always comes first. Today my practice is in great shape and The Money Doctor's systems and Suzanne havechanged my practice and life, forever.
Dr. Kelly Larson, Prescott, Arizona 2003 to present(2008) active client
