Increasing your case acceptance rate is essential to providing better dental care and boosting revenue. We teach your treatment coordinator to be a patient advocate and have more productive conversations with patients regarding treatment and finances. He or she will learn to create treatment action plans and unscheduled treatment reports that will lead to more acceptances. Production will increase, along with your patients' overall health and satisfaction.
Scheduling makes a big difference to your bottom line. You schedulers will learn how to increase appointment commitments, decrease no-shows and cancellations, and fill holes in your schedule. By communicating with patients effectively, you'll ensure that your office - not the patient - has control of the schedule.
Generate new patient appointments using the phone, email, and social media. We train your staff to turn prospective patients into booked appointments. They'll also learn how to communicate with difficult people and create loyal patients who will refer friends and family members to your practice.
Learn how to reconnect with those patients who are overdue for recall or have failed to schedule treatment. We show you how to get former patients back into your office.
Mindfulness Coaching for Dental Hygienists
Mindfulness plays a role in everything you do. Using simple techniques, you can become happier and more productive at work. One client went from producing $1,000 a day to more than $4,700 the next day just by practicing mindfulness. Our mindfulness coaching program teaches hygienists to use communication strategies that work with their personality and language style. They'll also become more open-minded and willing to try new ways of being. The result is a fresh outlook on their work.
Our hygienist coaching is delivered by Suzanne Robinson and Marie O'Neill RDH, a veteran hygienist with more than 39 years of experience. The program can be delivered at your location or over the phone. We come to your site for a half-day or full-day workshop that includes an extensive question-and-answer session. The one-on-one phone coaching includes a series of four confidential phone calls.
- Four Training/Coaching Sessions by Phone — Each training session is at least one hour.
- On-Site, Shoulder-to-Shoulder Training - This is our most popular option. Training takes place while you see patients, so no production time is lost.