Welcome to Practice With Honor
Dental Coaching, Consulting, &
Practice Building

Hi, I am Suzanne Robinson. I have been working in the dental industry for over 25 years as a practice builder and, now, a certified life coach (since 2004). I work with dental and medical professionals as individuals and as teams to overcome unproductive behaviors, train on front office systems and scripts, and enhance management skills. I also help financial coordinators raise case acceptance rates, as well as train on insurance and accounts recovery. Perhaps most importantly, I help discover people’s personal gifts and talents, and I motivate them to rise to their own potential and greatness.

Change the Way You Think,
Change the Way You Act

Unproductive behaviors keep people from achieving the level of success they desire in their professional and personal lives. Most dental practices have good systems already in place, but they are paralyzed by unproductive, negative behaviors. If you do not change the way you think, you cannot change the way you act and therefore success will continue to elude you and your practice. I provide the tools needed to push through unproductive behaviors, and I stay in close touch to keep those tools sharpened.

Here Is How I Do It:

• I ask you the necessary questions to understand where you are, what you are struggling with, and where you want to go with your professional and personal life.
• I create an action plan based on your needs and goals. You might not realize it, but simple mistakes could be costing you thousands of dollars in lost production, referrals, and the simple pleasures of life.
• I speak with you weekly to hold you accountable to the goals we decide on together, I propose new challenges according to the new ways of thinking you are developing, and I offer you inspiration and support.
• I work on the highest priority issues first to assist you in changing the way you think to then change the way you act. This includes how you interact with others in your professional and personal life.

Get Started Now!

» 4 Practice-Building Coaching Calls: $500

» 4 Team Training Calls
(in lieu of in-office training): $975

All coaching call bundles include audio recordings of your calls. Clients find it helpful to refer back to the solutions, action plans, and practice-building ideas we talked about. In addition, it is encouraging to have a record of your progress. Visit my Success Store to purchase services and products.

The Results Can Be:

• More satisfaction and success in your professional and personal life
• Increased production and cash flow
• More new patients
• Increased hygiene department production
• Higher rate of case acceptance
• Stronger team loyalty
• And so much more...

Onsite Trainings

I now offer onsite “change the way you think to change the way you act” coaching for professionals only. This 2-day, intensive session with clients has been hugely successful! Transportation and lodging to be determined at inquiry call.

» Onsite One-on-One Professional Coaching Program
(2 days): $2,800

Visit my Success Store to purchase this service.

» In-Office Training – Contact Me for My Affordable Fee!

My in-office training for you and your staff can be a one- or two-visit training program – you decide! Every practice has different strengths and weaknesses. I can help you maximize your practice management skills and discover untapped talents in your staff, or I can focus on front office systems and case acceptance. It all depends on your needs. My efforts would not be complete without also helping you identify unproductive personal and team behaviors, including gossip and hostile work relations that prevent teamwork. I believe that many practices already have what they need for success in their office and business systems, but they often need assistance with implementation and motivation.

I am an advocate for affordable options and my fees always reflect that! An in-office training visit comes with six months of email and phone support because I want close contact with you to further ensure your success. During the month following your first in-office training, expect me to follow up with you weekly (including a separate phone call with your team). I will work closely with you for several months after your in-office training.

When you want multiple in-office training visits, I schedule the second training 6-8 weeks after the first visit. I make regular contact with you between trainings and, if we are working on front office systems, I also schedule weekly calls with the front desk staff for the first month. These typically last 20-30 minutes, but if you need more time then I will make time.

Most of my in-office visits last two days. In order to more fully understand your practice, I spend the first day strictly observing. I will come with a plan based on what you have told me about your situation and goals, but I will use my observations to refine my presentation to better fit the personality of your office and team. I will present the second day in an 8-hour training/workshop for you and your staff – 4 hours in the morning and 4 hours after lunch. All of my services come with customized training materials, including scripts. This is a workshop you won’t soon forget!

Contact Me Today... (928) 710-0166

I'm glad you found my Practice With Honor website. I hope it proves to be a useful resource to learn more about me and those I work with, my services and products, and the many success stories I have been able to share with clients over the years. Please take a look around the site, and then contact me with any questions! I look forward to hearing from you.